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Concerts, Events, and Festivals

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Have a happy and safe Holiday season!

Season's greetings! Happy holidays, happy New Year and all the best to you and your family and friends this holiday season.

City of West Kelowna administrative offices at City Hall, 3731 Old Okanagan Highway, will close for the holidays at 3:00 p.m. Tuesday, Dec. 24, 2024 and reopen by 8:30 a.m. Thursday, Jan. 2, 2025. Please note, the Recreation and Culture and Facility Bookings Offices at the Mt. Boucherie Recreation Complex, at 2760 Cameron Road, will reopen by 8:30 a.m. on Monday, Jan. 6.

Emergency and essential services, such as fire/rescue response, waste, yard waste and recycling collection, policing, sewer and water operations will remain available throughout the long weekend.

For local adventures, attractions, and events, please go to our tourism site at visitwestside.com.

What services are being provided?

9-1-1: Fire, First Response and Policing 

For police, fire/rescue and health emergencies, call 9-1-1. 

Bylaw Compliance and Enforcement 

If your matter is urgent, please call West Kelowna RCMP’s non-emergency line at 250-768-2880. 

For non-urgent matters, please call 778-797-8810 to leave a message; calls will be returned during business hours.

Winter Roads Maintenance

• To make a service request for a City of West Kelowna street, contact our roads contractor AEL at 1-866-353-3136. Service excludes Highways 97 and 97C, Westside Road and William R. Bennett Bridge.
• For maintenance of Highways 97 and 97C and Westside Road, and streets in Westbank First Nation and the Central Okanagan West Electoral Area, call AIM Roads at 1-866-222-4204.
• For maintenance of William R Bennett Bridge (40 meters north of the Abbott Street intersection and 187 meters south of the bridge), contact Protrans at 1-888-769-2925.
• Please help out our road crews by remembering to park off-street when it snows and up to 48 hours after it stops snowing to ensure plows can clear your street efficiently and safely. Please don't shovel snow back onto the road. Please also be a good neighbour and clear the sidewalks around your home. When clearing your driveway, please shovel snow to the left as you face your home so plows leave a smaller windrow along driveway frontages.
• Roads are cleared on a priority basis. For more information, including an interactive map of our winter maintenance roads priorities, please go to westkelownacity.ca/snow. 

Drainage, Sewers and Water 

In the event of drainage, sewer and water emergencies, including sewer backups and water main breaks, please call 778-797-1000, dial option 1. 

Garbage, Recycling and Yard Waste 

This year, garbage, recycling, and yard waste will not be collected on Christmas Day, Wednesday, Dec. 25, or New Year’s Day, Wednesday, Jan. 1. Between Dec. 25 and Jan. 6, curbside pick-up will move ahead one day for everyone; for example, residents who normally have collection on Wednesday, should put their carts out on Thursday, and residents with a Thursday collection day should put their carts out on Friday, and Friday on Saturday. Monday and Tuesday collections remain the same; see the calendar below, visit rdco.com/recycle or download the Recycle Coach app, to determine your curbside collection schedule. The curbside collection schedule returns to normal on Monday, Jan. 6.

Reminder: yard waste collection for 2024 ends on Tuesday, Dec. 31. The Westside Residential Waste and Recycling Centre on Asquith Road is closed Dec. 25 and Jan. 1. It is otherwise open Friday through Monday 7:30 a.m. to 3:50 p.m. Find all waste management information, including Christmas tree drop-off locations, and where to take various recyclables at rdco.com/recycle.

Learn more about proper cart placement during/after heavy snowfalls, and what to do if winter weather causes pick-up delays over the holidays at www.rdco.com.

Recreational Programming 

For Recreation and Culture programs, including rates and schedules at Johnson Bentley Memorial Aquatic Centre, please visit westkelownacity.ca/recguide. 

⛸️To view the Holiday Skate schedule, click here. 

📅 Check out our Community Events Page here. 

Twinkle Tour

✨ Get into the spirit of the season by taking our Twinkle Tour.

Visit OurWK.ca/TwinkleTour to view the mobile-friendly map and go on this self-guided tour of the various municipal, residential and business light displays that have been decorated to bring joy to our community during the holidays.

Snow Star

Recognize our community’s Snow Stars — those caring and kind neighbours who clear your or neighbours’ sidewalks or driveways of snow and ice.

Nominate a Snow Star and share their story on OurWK.ca/snowstar. These good neighbours will get a chance to win a great end-of-season prize for their good deeds.

Transit

• Buses will run during the Christmas-New Year’s period.
• Buses will be on a Sunday schedule on Christmas Day, Dec. 25 and New Year's Day, Jan. 1.
• Transit will operate on a Saturday schedule on Boxing Day, Dec. 26 and New Year’s Eve. Dec. 31.
• Transit service runs on the usual schedule for all other days.
• For full transit schedule details, please visit:
  • Kelowna Regional Transit System - Schedules and Maps